Refunds Policy

Thank you for shopping at AsktheGynaecologist .

Please read this policy carefully. This is the Return and Refund Policy of AsktheGynaecologist .

We provide subscription to Premium Membership Services online, as such it is  not a physical one-to-one clinical review/s.

We may in most cases refer you to see or consult doctors physically located in Nigeria and/or in some cases depending on your location another country to get the best service for you at all times.

We do provide advise via email as well.

We do not issue refunds for our clinical services once it has begun (as advice provided could not be withdrawn in most cases).

If in any such instance you do subscribe for our services multiple times in a year (in error) we would process a refund following  your advice, it could take up to 14 working days (depending on money transfer inter-bank verification/s, this is out of our hands).

We recommend contacting us for assistance if you experience any issues receiving or getting access to our services once you are subscribed to our premium services.

How to Contact us
If you have any questions about our Returns and Refunds Policy, please contact us: